Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users, creators, visitors, and customers who access or use IFLIXAI’s website, applications, tools, and services (collectively, the “Services”).

This policy does not apply to third-party websites, tools, or services that may be linked from our platform. We encourage you to review the privacy policies of those third parties before engaging with them.

2. Information We Collect

We collect information in two categories: information you provide directly and information collected automatically.

2.1 Information You Provide

We may collect the following personal information when you register, use our services, or contact us:

  • Full name

  • Email address

  • Account username

  • Payment and billing information (processed securely by Stripe; we do not store full card details)

  • Content you upload or submit (including videos, images, and metadata)

  • Communications with support or moderators

  • Identity or verification information if required for compliance or fraud prevention

2.2 Automatically Collected Information

When you use IFLIXAI, we may automatically collect:

  • IP address

  • Device type, operating system, and browser type

  • Usage data and interaction logs

  • Referring URLs and timestamps

  • Cookies and similar tracking technologies

3. How We Use Your Information

We collect and use personal information only for legitimate business purposes, including:

  • Providing and operating the IFLIXAI platform

  • Processing subscriptions and payments

  • Moderating, reviewing, and enforcing content rules

  • Detecting fraud, abuse, or prohibited activity

  • Communicating with users regarding accounts, updates, or support requests

  • Improving platform performance, security, and user experience

  • Complying with legal and regulatory obligations

We do not sell personal data.

4. AI Processing & User Content
4.1 AI-Powered Features

IFLIXAI provides AI-powered content creation and transformation tools, including face swap and video generation features.

  • AI outputs are generated only from user-submitted inputs.

  • Users are responsible for ensuring they have rights and consent to use uploaded content.

  • AI-generated outputs are subject to review and moderation before publication.

4.2 Content Screening & Copyright Protection

To protect users, rights holders, and payment partners, IFLIXAI uses a combination of automated screening tools and human review, including:

  • Perceptual hashing and fingerprinting tools for detecting copyrighted material

  • Third-party copyright detection services (e.g., Content ID–style matching, hashing databases)

  • Manual moderator review prior to publication

  • User reporting mechanisms for copyright or rights violations

Content that violates copyright, impersonation, or consent requirements is removed promptly.

5. Content Moderation & Enforcement

All user-submitted content is subject to moderation.

  • No content is published without human approval.

  • Automated systems may flag content, but final decisions are made by trained moderators.

  • Rejected or removed content is documented internally.

  • Users are notified of moderation actions and may appeal decisions.

6. Legal Bases for Processing (GDPR)

We process personal data under the following lawful bases:

  • Consent – when users voluntarily submit information

  • Contractual necessity – to provide services you request

  • Legitimate interests – to operate, secure, and improve the platform

  • Legal obligation – to comply with applicable laws and regulations

7. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers and vendors assisting with operations (e.g., hosting, security, payment processing)

  • Stripe for payment processing and fraud prevention

  • Legal authorities when required by law

  • Successor entities in the event of a merger, acquisition, or asset transfer

All third parties are contractually obligated to protect your information.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Enforce platform rules

  • Resolve disputes

  • Meet legal and regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement commercially reasonable security measures, including:

  • Encryption in transit and at rest

  • Access controls and role-based permissions

  • Monitoring and logging for suspicious activity

  • Secure infrastructure and hosting providers

No system is 100% secure, but we continuously improve safeguards.

10. Children’s Privacy

IFLIXAI is not intended for children under 13, and we do not knowingly collect personal information from minors.

If we become aware that a minor’s information has been collected, we will delete it promptly.

11. International Data Transfers

Your information may be stored or processed in the United States or other jurisdictions where we or our service providers operate.

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses where required.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted via the contact information below.

13. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information we collect

  • Request deletion of personal information

  • Opt out of certain data uses

  • Not be discriminated against for exercising rights

We do not sell personal data.

14. Do Not Track

IFLIXAI does not currently respond to browser “Do Not Track” signals.

15. Policy Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

When material changes occur, we will notify users through the platform or via email.

16. Contact Us

For privacy-related questions, requests, or concerns:

IFLIXAI Privacy Team
support@iflixai.com